@king88990 #6 Hello, My giffgaff account has been deactivated by giffgaff, and I am no longer able to view the remaining credit on my mobile account. It currently shows: “Mobile account credit: Not available” According to my order history, I made a £15 top-up on 26 May 2026. Order numbers: XXXXXXX Could you please check the amount of unused credit remaining on my account at the time it was deactivated? I would like the refund to be sent to my MasterCard ending in 2184. If it is not possible to refund the balance to this card, please let me know what refund options are available. I would also appreciate it if you could confirm the remaining balance and the refund amount. Thank you for your assistance. 加粗的地方改成自己的
先在账号里绑卡 退款邮件说明旧卡不能使用
退到账号里的****尾号的卡里 我就是这样退的
@lenox #2
我工单就注明了退到我现在绑定的尾号xxxx的卡
@celloYee #3 哪里发工单？
给个链接
@king88990 #4
https://www.giffgaff.com/complaints
@celloYee #5 工单怎么写的，我复制一下
送的5英镑是不能退的，只能退10英镑
@king88990 #6
Hello,
My giffgaff account has been deactivated by giffgaff, and I am no longer able to view the remaining credit on my mobile account. It currently shows:
“Mobile account credit: Not available”
According to my order history, I made a £15 top-up on 26 May 2026.
Order numbers: XXXXXXX
Could you please check the amount of unused credit remaining on my account at the time it was deactivated?
I would like the refund to be sent to my MasterCard ending in 2184.
If it is not possible to refund the balance to this card, please let me know what refund options are available.
I would also appreciate it if you could confirm the remaining balance and the refund amount.
Thank you for your assistance.
加粗的地方改成自己的
挺好的
我退了19英镑，多给了10英镑，算是补偿吧