Vmiss针对今天的事回的工单

Dear Customer,

Thank you for entrusting your needs to VMISS.

We are very sorry to inform you that our data center has suffered a targeted large-scale cyberattack. The attack traffic and sophistication have exceeded the capacity limits of our current infrastructure, causing some services to experience access anomalies, latency, interruptions, or unavailability.

After the incident occurred, we activated our highest-level emergency response plan. Our security and operations teams are making every effort to handle the situation. We are also coordinating support from external security experts and resources. The attack is still ongoing, and its scale has exceeded our current capacity to withstand it. We are currently unable to accurately estimate when services will be restored, and there may be intermittent fluctuations during this period.

We deeply understand the impact this has had on you and sincerely apologize. Thank you for your understanding, patience, and support. We will do our utmost to restore services as quickly as possible.

Best Regards,
VMISS